Shipping & Delivery Policy

Shipping & Delivery Policy

At Ryven.co, we are committed to delivering high-quality, personalized digital services with transparency and fairness in all payment and cancellation matters. This policy outlines the terms governing refunds, cancellations, and disputes.

Delivery Method

All of our services are delivered digitally through:

Email

Secure client portals

Cloud-based file sharing (e.g., Google Drive, Notion, Figma, GitHub, or custom dashboards)

Delivery Timeline

Delivery timelines depend on the type of service purchased and are communicated clearly before project initiation.

Typical delivery windows:

If delivery is delayed due to unforeseen circumstances, we will notify you via email promptly.

Milestone-Based Delivery

For larger projects, deliverables may be broken into milestones or phases, with previews or partial access provided at each stage. This allows for review, feedback, and approval before final delivery.

Download & Access

Once deliverables are completed, you will receive:

A direct download link or credentials for access

A notification email with details

Instructions for use, if applicable

It is your responsibility to download and back up your deliverables within 30 days unless a longer retention period is agreed upon.

Non-Delivery Claims

If you have not received your digital deliverables within the communicated timeline:

Check your spam/junk folder

Contact [email protected] immediately

We will re-send or re-provide access without any additional charge as long as it’s within the agreed project period.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: